Consumer Affairs & Relations

The union that represents cargo pilots who fly Amazon goods has launched online ads that warn staffing problems could lead to delayed deliveries.       The ads, set to run on Facebook and Google, link to a site called “Can Amazon Deliver?” that outlines alleged staffing issues at two cargo airlines from which Amazon leases planes, reported ReCode.  

The Kroger Co. is offering early retirement to approximately 2,000 corporate employees.   The offer does not include store and district associates, senior officers, and supermarket division presidents.  It is part of the chain’s effort to lower expenses without directly impacting shoppers.   

Lowe's Canada has made some strides since it acquired RONA Inc. in May.   At the time, the company had made a number of promises to RONA stakeholders, including that it would maintain RONA's multiple retail banner strategy, its local and ethical procurement strategy, and the vast majority of its employees and senior executives. It also promised to enhance distribution services to affiliate dealers, among other things.  

A mall owner in Springfield, Missouri, has asked the town council to declare the area surrounding his site blighted and charge a tax to go towards improvements to his property.   Curtis Jared told town administrators that sprucing up his Brentwood Shopping Center would create more jobs and tax revenue, according to local radio station KTTS. He wants them to form a community improvement district allowing a one-cent increase in the local sales tax.  

An unknown donor brought holiday cheer to some Walmart customers in Pennsylvania.     A mystery person under the name "Santa B" paid off $46,265.59 in layaway items at Walmart’s store in Everett, Pennsylvania, CNBC reported. The amount covered the balances on 149 layaway accounts.    

Town administrators in Newnan, Georgia, have proposed offering incentives to owners of local shopping centers to re-invigorate them.   Municipal staff this week invited a group of community leaders to brainstorm about what could be done with the number of dilapidated centers in Newnan. Obstacles preventing owners from re-investing, the group said, included lack of cash flow, fear of selling due to capital gains taxes, and a reluctance to invest until neighboring properties improved.   

A Florida-based supermarket company tops J.D. Power’s 2016 U.S. Pharmacy Study.   Publix Pharmacy, the in-store pharmacy at Publix Super Markets, came out on top in the J.D. Power report, a customer satisfaction benchmark study that provides pharmacy-specific performance comparisons among brick-and-mortar pharmacies.  

At analyst and investor conference, the retailer says it will expand its home improvement reach.   Lowe’s CEO Robert Niblock kicked off his presentation at the chain’s analyst and investor conference with the phrase: “To help people love where they live.”  

In a move that is likely to help it attract new talent — and hold on to existing employees — Ikea U.S. has announced one of the most generous and inclusive parental leave programs in the U.S. retail industry.    Effective Jan. 1, Ikea will provide all its 13,000 U.S. salaried and hourly employees who are expanding their families — including mothers, fathers and adoptive and foster parents — with up to four months of paid parental leave.  

Beleaguered Sears has lost two of its top executives.   Jeffrey Balagna, Sears' executive VP, and Joelle Maher, Sears president and chief member officer both left the company within the past week, reported Business Insider.    Sears, which will report its third quarter earnings on Thursday, did not announce or explain the departures,