Consumer Affairs & Relations

Walmart has appointed Rahul Joshi as senior VP, customer care, U.S. eCommerce, effective immediately.       Joshi joins the discounter after more than 25 years at Citibank, most re-cently as the head of consumer operations in Asia, where he successfully led customer-focused teams. He reports to Marc Lore, president & CEO, Walmart U.S. eCommerce.   

Wal-Mart Stores is still considering a possible entry into the food retail market in India.   With new rules  allowing for  100% foreign ownership of food retailers selling goods produced in India, Krish Iyer, the president and CEO of Wal-Mart India, a wholly-owned subsidiary of Wal-Mart, said the chain is “evaluating” the guidelines, reported The Economic Times. His answer came in response to a question as to whether Walmart was planning on entering the market.  

In “Democracy in America,” political theorist Alexis de Tocqueville wrote, “there is hardly a political question in the United States which does not sooner or later turn into a judicial one.” Nearly 200 years later, this statement rings true — maybe now, more than ever.   

The retail industry is ramping up its efforts against House Republicans’ proposed border-tax proposal.      The National Retail Federation has launched the next phase of a television and digital ad campaign against the tax, which is included in the House Republican tax reform plan.   The campaign features three small retailers who tell their own stories and convey their fears that the BAT would put them out of business.   

NewMark Merrill’s decade-long quest to open a shopping center outside of San Bernardino became reality with the opening of its Walmart Supercenter anchor.   The 239,552-sq.-ft. Rialto Marketplace is due to be fully operational in June, when the doors will open for tenants including Starbuck’s, Sprint, Chipotle, Les Schwab Tires, Carl’s Jr., and Ono Hawaiian BBQ.  

Amazon Jeff Bezos is certainly not sitting back and relaxing in his company’s success.      As his annual letter to shareholders reveals, Bezos is spending a lot of time thinking how his company can remain vibrant and successful. The letter repeats a theme that the executive brought up in his letter last year: how to keep alive the animal spirits that led Amazon to greatness, reported the Seattle Times.  

With healthcare reform appearing to be placed on the back burner – at least for now – attention in Washington, D.C. is turning to corporate tax reform. Corporate tax reform is much sticker issue and many of the political dynamics that doomed the healthcare effort seem to be falling into place in much the same way in this conversation. And that could be a real problem for retail operators.  

An array of private equity firms are interested in The Body Shop.   The beauty retailer, which is owned by cosmetics giant L’Oreal, has drawn bids from around 15 private equity firms and companies, including Bain Capital, CVC Capital Partners, Carlyle Group LP and South Korea’s CJ Group, Bloomberg reported.   

Amazon’s third-party sellers are hackers’ latest victims.   In recent weeks, attackers targeted the growing population of third-party sellers on Amazon.com, using stolen credentials from dormant accounts to sell nonexistent merchandise at bargain prices, and then collect the cash, according to Fox Business.   

With Congress in recess this week, legislators can finally take a break from the grind of D.C. politics – fighting with the other party, fighting with their own party, and of course, the spotlight of a relentless national media. But in a lot of cases, members may have it better in D.C. than back home.