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  • NRF names five new retail board members

    New York City -- The National Retail Federation said Wednesday that it has named five additional retail executives to its board of directors. Each new member, announced during NRF’s101st Annual Convention and Expo in New York, will serve a three-year term.

  • New standard for retail payments

    New York City -- A new global standard for retail payments designed to help exchange data between payment terminals and POS terminals and support new payment technologies has been released by the Association for Retail Technology Standards (ARTS) and EPASOrg, which sets card payment standards in Europe.

  • NRF: Amazon.com tops in customer service

    New York City -- According to a survey released Tuesday by the NRF Foundation and American Express, Amazon.com has the best customer service among U.S. retailers.

    The seventh annual Customers’ Choice survey, conducted by BIGinsight and polling 9,374 shoppers, saw the same group of retailers occupy the Top 10 spots in the poll, with some place-switching.

  • Retail’s Big Show to draw record attendance

    New York City -- National Retail Federation officials said Monday that a record crowd of 24,000 attendees is expected to converge on its 101st Annual Convention & Expo, which kicked off Sunday at the Jacob J. Javits Convention Center in New York City. The exhibit floor officially opens on Monday.

  • NRF: Retail sales in 2012 forecasted behind 2011

    New York City -- A report released Monday by the National Retail Federation said that retail industry sales growth for 2012 is forecasted at 3.4%, a pace slower than 2011’s 4.7% growth.

    Still, said NRF, the retail industry will grow at a rate faster than many other industries.

  • NRF Annual Convention kicks off Sunday

    New York City -- The National Retail Federation’s 101st Annual Convention and EXPO kicks off Jan. 15 at the Jacob Javits Convention Center in New York City. The four-day event will feature topics ranging from digital and mobile retailing to the evolution of the retail store to economic trends and trends in consumer spending. Former President Bill Clinton is the featured keynote speaker on Jan. 17.

  • Whole Foods Market named NRF’s Retail Innovator of the Year

    Washington, D.C. -- The National Retail Federation announced that Whole Foods Market is the recipient of its prestigious annual Innovator of the Year award.

    Walter Robb, co-CEO, will accept the award on behalf of co-CEO and founder John Mackey during the Annual Retail Industry Luncheon at NRF’s 101st Annual Convention and Expo on Jan. 17.

  • A holiday sales headache: interpreting the results

    Was it a good holiday season or a bad one? Depends who you ask and how results are interpreted as evidenced by conflicting perspectives on U.S. Commerce Department statistics released Thursday morning.

    It was widely reported that December sales were a disappointment by media outlets, which cited Commerce Department statistics released Thursday morning showing a rise of 0.1% versus the 0.3% that was widely reported as the expectation of economists.

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