2025 – A look ahead to the year in retail techA new year brings new developments in retail technology. Retail Technology News: November updateRetailers in November 2024 focused technology efforts in areas including mobile and metaverse holiday promotions, smart carts, and budget e-commerce. Retail AI readiness doesn’t match urgency Retailers almost universally agree that artificial intelligence is of major importance, but preparation lags. Amazon enhances cloud contact center solution with generative AI Amazon is AI-enabling its Amazon Connect customer service platform for personalization and self-service. Black Friday online sales break records Black Friday online sales reached a new milestone, with continued strong performance expected through Cyber Monday. The holiday retail data goldmine: Unlock personalization at scale As consumers start to open their wallets for holiday shopping, there's a complicating factor for retailers - how well do they know their customers? Survey reveals package theft is a growing problem "Porch piracy" is on the rise as the holiday shopping season enters its peak period. EXCLUSIVE: Fine’ry creates AI-based Roblox promotional environment A fragrance brand is extending its omnichannel customer experience to the Roblox immersive gaming platform. Amazon: Cloud computing could generate $12 trillion in GDP by 2030 New data indicates that cloud computing and cloud-enabled artificial intelligence have a substantial impact on gross domestic product (GDP) in the U.S. and elsewhere. EXCLUSIVE: American Eagle, WhatsApp team on Gen Z-focused holiday pilot American Eagle is expanding its efforts to target Gen Z shoppers on their favorite communication apps. First Previous 80 81 82 83 84 Next Last
