EXCLUSIVE Q&A: PwC explains the rise of shopping agentsShopping agents are rapidly growing in usage among consumers, and retailers need to adapt. Pacsun, West Marine AI-enable search with intent awarenessA youth-oriented apparel retailer and a marine equipment retailer are leveraging new artificial intelligence search technology from Salesforce and Cimulate. Artificial intelligence becomes mainstream shopping tool Using artificial intelligence solutions to aid shopping efforts is no longer the exclusive province of tech-savvy early adopters. Redner’s Markets unifies loyalty and e-commerce on single platform A regional grocery and convenience retailer is integrating loyalty, digital coupons, e-commerce, catering and made-to-order services into one system. Walmart starts selling smart audio glasses Walmart is expanding its optical offering into wearable technology. Puma to offer in-store AI customer assistant A global athletic footwear and apparel giant is introducing an interactive artificial intelligence tool for brick-and-mortar shoppers. Consumer use of Agentic AI shopping assistants lags interest There is a significant gap between consumer acceptance and adoption of Agentic AI in e-commerce. Three hot personalization initiatives from a cold winter The winter of 2025-26 was a tough one for much of the country, but it didn’t stop retailers from making customers feel seen. Google expands capabilities of Agentic commerce standard Google is updating an open standard originally released in January 2026 to enable a seamless shopping experience using next-gen artificial intelligence. Costco to personalize online display ads at moment of product selection Costco Wholesale Corp. is fine-tuning its targeting of online ads for brands participating in its retail media network. First Previous 22 23 24 25 26 Next Last
