ARTICLES BY THIS AUTHOR
- 5/31/2021
Retailer earns J.D. Power’s top ranking for customer satisfaction — for 14 years
The world's largest retailer-owned hardware cooperative is tops with consumers. - 5/31/2021
Sam’s Club bringing back free samples
Sam’s Club is resuming its sampling program and adding events that take samples out of the club and into the parking lot. - 5/31/2021
Saks makes big commitments to diversity, inclusion
Saks Fifth Avenue has released a “roadmap” that outlines its new goals to advance diversity, equity and inclusion across its workforce. - 5/31/2021
Conn’s expands to 'fifth fastest-growing city' in the U.S.
Conn's has opened its seventh store in the Sunshine State. - 5/27/2021
Ulta Beauty sales soar; earnings, revenue exceed pre-pandemic levels
Ulta Beauty started the year strong as sales jumped 65%, fueled by rising consumer confidence, stimulus checks, the easing of COVID-19 restrictions and returning store shoppers. - 5/27/2021
Study: Consumer appetite for brick-and-mortar retail remains strong
Consumers' desire for brick-and-mortar retail remains high, even with the growth of online shopping during the pandemic year. - 5/27/2021
Big Lots crushes estimates amid strong sales; opening 50 to 60 stores
Big Lots Inc. reported better-than-expected sales and earnings for its first quarter despite “significant supply chain and freight headwinds.” - 5/27/2021
Kroger offering $1 million prizes, free groceries to encourage vaccinations
Kroger is doing its part with the national push to get 70% of Americans vaccinated against COVID-19. - 5/27/2021
Nearly all retailers report difficulty in hiring
Only 9% include DE&I metrics in compensation