ARTICLES BY THIS AUTHOR
- 3/26/2020
Want COVID-19 information? Ask Alexa
Amazon is offering a variety of informational and communication services via its Alexa voice assistant and other platforms. - 3/26/2020
Rent-A-Center stores offering ‘threshold deliveries’ in response to COVID-19
Rent-A-Center is altering how it fulfills online orders and limiting in-store shoppers. - 3/26/2020
CSA Exclusive: COVID-19 impacts retailers on products, personalization, people
A closer look at the recent Chain Store Age COVID-19 survey reveals some very specific areas where the pandemic is disrupting operations. - 3/25/2020
Kroger debuts pickup-only store
Kroger is responding to increased customer demand for in-store pickup of orders as the COVID-19 pandemic continues. - 3/25/2020
Pet Supplies Plus adds fulfillment channels in response to COVID-19
A leading pet retailer is keeping stores open during the COVID-19 outbreak and also expanding omnichannel shopping options. - 3/25/2020
CSA Exclusive: Labor productivity boosts enterprise performance
By automating labor management, retailers can dramatically improve front- and back-end operations. - 3/25/2020
Amazon offers supplies, educational & technical support for COVID-19
An e-tail giant is providing a variety of services designed to provide relief from and combat the COVID-19 pandemic. - 3/25/2020
Survey reveals demographic differences in consumer response to COVID-19
More men than women are stockpiling groceries and cutting back on spending during the COVID-19 pandemic. - 3/25/2020
Survey: Consumers shop differently during COVID-19 pandemic
COVID-19 is having a major impact on every aspect of life, and shopping is not exempt. - 3/25/2020
Walmart automates supplier negotiations
Walmart is leveraging artificial intelligence (AI) to negotiate more valuable supplier contracts at lower cost.