ARTICLES BY THIS AUTHOR
- 1/30/2020
CarMax supports omnichannel shopping with new partnership
The nation’s largest used car retailer is investing in an automotive research site. - 1/30/2020
Five steps to a great in-store experience
Properly trained associates and customer feedback are two critical features of an experience that will keep shoppers frequenting your stores. - 1/30/2020
Carvana drives forward with ‘car vending machines’
An omnichannel platform for buying and selling used cars is bringing its newest automated order fulfillment location to Florida. - 1/30/2020
CSA Exclusive: New sports e-tailer brings human expertise to digital shopping
A new e-commerce platform provides personalized recommendations – from actual people. - 1/30/2020
The future of retail is here – and becoming distributed
Your customers are comfortable with leading-edge technology, are you? - 1/29/2020
Survey: C-store customers crave convenience
Long lines are a definite no-no for convenience store retailers. - 1/29/2020
Amazon, Walmart expand SNAP pilot
Two major retailers are accepting federal benefit payments for online grocery orders in a new state. - 1/29/2020
Rue21 optimizes labor planning
A fast-fashion retailer is streamlining workforce management tasks for employees and managers. - 1/29/2020
Avenue — now online only — in partnership for in-person returns
Avenue closed its brick-and-mortar stores, but it is taking a physical approach to returns of online purchases. - 1/29/2020
Starbucks serves on-demand delivery to 33 new markets
If Starbucks Delivers isn’t in your area, it probably will be soon. - 1/28/2020
New type of distribution center is a first for Home Depot
The Home Depot’s newest distribution facility is designed to rapidly fulfill bulk online orders of construction and building materials. - 1/28/2020
Fabletics brings digital experience into physical stores
A celebrity-founded activewear retailer is creating a frictionless shopping experience across channels.