ARTICLES BY THIS AUTHOR
- 10/2/2019
Walmart to test tech-infused health-care programs for employees
Walmart will launch health-care pilots designed to provide easier and better care for its employees while also reducing its own costs. - 10/2/2019
Survey: Retailers recognize importance of customer experience
Almost all retailers measure customer experience data, but lag in one key metric. - 10/1/2019
Walgreens brings on-demand delivery to New York City
Walgreens customers in two New York City boroughs no longer have to leave home. - 10/1/2019
Zulily zeroes in on comparison shoppers
The online specialty retailer is matching prices from two major competitors. - 10/1/2019
Report: UPS cleared for national drone deliveries
UPS reportedly has reached an historic milestone in drone delivery. - 10/1/2019
Fast Phil’s races toward faster checkout
The convenience chain is introducing a “scan, bag and pay” option. - 10/1/2019
Circle K brings convenience to customer doors
The c-store chain is offering on-demand delivery across Texas. - 10/1/2019
Oracle acquires loyalty startup
Oracle seeks to extend its customer experience capabilities with the purchase of CrowdTwist. - 10/1/2019
Salesforce: Digital holiday spending looks strong
A shortened holiday selling season will not prevent double-digit growth in digital commerce revenue. - 10/1/2019
NRF: Gen Z has big buying power
Retailers targeting older consumers shouldn’t overlook their Gen Z offspring.