ARTICLES BY THIS AUTHOR
- 1/21/2021
Mattress Firm renews omnichannel financing program
Customers at the nation’s largest specialty mattress retailer will continue to have access to digital financing tools from Synchrony. - 1/21/2021
Survey: Many consumers will continue online habits post-pandemic
More than four in 10 U.S. consumers will do more online shopping post-pandemic. - 1/21/2021
Best Buy commits $44 million to expand college, career opportunities
Best Buy is expanding upon its efforts to support black, indigenous and people color (BIPOC) students. - 1/21/2021
This is not your father’s retail fulfillment center
Robots, customer-centric delivery hubs, and micro-fulfillment are transforming the traditional retail fulfillment center model. - 1/20/2021
PepsiCo Q&A: CPG companies must digitally connect with customers
PepsiCo and other CPG brands are finding opportunity in the COVID-19 crisis to increase digital sales through omnichannel engagement. - 1/20/2021
Fleet Farm reaps harvest of pricing data
A Midwest retailer that sells a little bit of everything is keeping tabs on competitor prices with a machine learning (ML) platform. - 1/20/2021
Retailers plan investments in e-commerce amid sharp growth
A new survey of retailers indicates they will substantially increase spending on e-commerce initiatives during 2021 as COVID-19 drives consumers online. - 1/20/2021
Study: Digital, e-commerce gift card sales surge during holidays
Holiday shoppers flocked online in 2020, and purchased a lot of gift cards while they were connected. - 1/20/2021
Study: Most mobile fraud comes from this platform
The leading mobile device platform is not the preferred choice of digital fraudsters. - 1/19/2021
Report: Amazon offers Biden help with COVID-19 vaccination
Amazon is ready to provide operational and technical support to the new presidential administration’s efforts to vaccinate the population against COVID-19.