Dan Berthiaume

Dan Berthiaume

Senior Editor, Technology

Author Profile

Dan Berthiaume is senior editor, technology, at Chain Store Age. He is a recognized expert on retail technology and is well versed in all things tech, having covered the space since 1998.

Dan’s “Retail Insights” technology column was recognized by the prestigious Eddie & Ozzie Awards. He has been quoted and interviewed by a variety of publications and news sites, including CNBC, and has served as a moderator and session host at numerous industry events.

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ARTICLES BY THIS AUTHOR

10/20/2020
Sam’s Club offers holiday shoppers a virtual ‘Christmas Vacation’
Sam’s Club customers can digitally immerse themselves in a classic 1980s holiday film.

Dan Berthiaume
10/20/2020
Verizon deploys voice-activated digital shopping in stores
Verizon hears what customers are saying, with smart signs located in physical stores.

Dan Berthiaume
10/20/2020
FedEx turns stores into online return centers
FedEx Corp. is partnering with the Happy Returns online returns platform.

Dan Berthiaume
10/20/2020
Target conjures drive-thru Halloween celebrations — in store parking lots
Target Corp. will transform its parking lots into contact-free trick-or-treat sites on Oct. 31.

Dan Berthiaume
10/20/2020
Whole Foods rolls out one-hour pickup chainwide
Amazon Prime members have a new perk.

Dan Berthiaume
10/20/2020
7-Eleven adds three new delivery platforms
The world’s largest convenience retailer now provides eight different options for on-demand delivery.

Dan Berthiaume
10/20/2020
Etsy crafts flex payment option
Etsy is enabling shoppers to create online payments in four installments.

Dan Berthiaume
10/19/2020
Gap promotes closing social divides with new campaign
Gap Inc. is asking consumers to dream of a better future.

Dan Berthiaume
10/19/2020
ACSI: Amazon customer service rating falters during COVID-19, but it’s not alone
No internet retailer has improved customer satisfaction during the pandemic, but Amazon has seen a particularly notable decline.

Dan Berthiaume
10/19/2020
Alibaba ‘doubles up’ for Singles Day 2020
Chinese e-commerce giant Alibaba Holding Group Ltd. is offering a new shopping window and more livestreaming and international sales for the world’s largest online sales event.

Dan Berthiaume