ARTICLES BY THIS AUTHOR
- 1/11/2022
Kroger kicks off ghost kitchen rollout
The Kroger Co. is officially a participant in the ghost kitchen space. - 1/10/2022
J.C. Penney taps Gap, Neiman Marcus tech execs
The J.C. Penney Co. Inc. is supporting ongoing technology innovation efforts with appointments of two retail industry veterans. - 1/10/2022
Saks offers limited edition merchandise for sports fans
The Saks luxury e-commerce platform is teaming up with a number of major brands for its new Game Day assortment. - 1/10/2022
1-800-Flowers.com acquires livestream platform
1-800-Flowers.com is expanding its experiential offerings. - 1/10/2022
ShopRite unveils pickup pods at New York store
ShopRite is the first grocer on the East Coast to utilize a new automated pickup solution. - 1/6/2022
Report: GameStop to launch NFT marketplace
GameStop is reportedly planning to enter the Web 3.0 space with moves into non-fungible tokens (NFTs) and cryptocurrency. - 1/6/2022
The retailers with the best omnichannel customer service are…
The largest retailer-owned hardware cooperative in the world took the top spot in a ranking of retailers with the best omnichannel overall customer service, discovery and purchase. - 1/6/2022
2022 – The year of Web 3.0?
Retailers will be active in “Web 3.0” technologies such as metaverse, NFTs, and cryptocurrency in 2022. - 1/6/2022
Survey: New Year’s resolutions offer retailers opportunity
Many consumers plan to spend money to help stay on track with their New Year’s resolutions. - 1/5/2022
Amazon streamlines customer return process
Amazon is trying to make returning purchases as easy as possible.