Dan Berthiaume
ARTICLES BY THIS AUTHOR
- 2/28/2021
Walmart eliminates order minimum from Express Delivery
Walmart is continuing its efforts to draw shoppers away from the Amazon Prime Now same-day delivery service. - 2/28/2021
CSA Exclusive: Creating online impact with social influencers
Social influencers offer retailers the opportunity to engage with customers in a direct and personal way, but they must understand this new environment. - 2/28/2021
Crate & Barrel designs new trade program
A specialty home furnishings retailer is targeting designers and businesses with a new omnichannel service experience. - 2/28/2021
Survey: Retail ‘winners’ recognize nature of modern supply chain disruptions
Retailers with exceptionally high sales growth are more likely to take steps to address supply chain issues that are rising in the wake of the pandemic and social strife. - 2/28/2021
Survey: Customers will pay for great online service
Online shoppers are dissatisfied with many aspects of customer service, but satisfying them can pay dividends. - 2/25/2021
Don’t leave out the human touch in artificial intelligence
Retail is an intensely personal business, and the best artificial intelligence deployments recognize that fact. - 2/25/2021
Zumiez integrates financial data with enterprise operations
A specialty teen retailer is blending financial results with workforce and operational data to provide better business insights. - 2/25/2021
Survey: Retailers focus on fulfillment for 2021
In the upcoming year, retailers want to ensure customer satisfaction by getting them products accurately and quickly. - 2/25/2021
Carvana bets on ‘car slot machine’ for Sin City
The latest illuminated structure in Las Vegas is not a casino. - 2/25/2021
Survey: Baby boomers have unique needs for cross-border e-commerce
Global e-commerce shoppers who are baby boomers have different expectations than younger groups when purchasing online from international brands.
