ARTICLES BY THIS AUTHOR
- 6/14/2021
Study: ‘Buy-now-pay-later’ usage set to explode
A new study from Juniper Research forecasts a bright future for flexible buy-now-pay-later (BNPL) online payments. - 6/14/2021
Survey: Don’t overlook the importance of phone calls
A new survey of 500 U.S. consumers indicates that a good old-fashioned phone conversation goes a long way in making a sale. - 6/14/2021
Rite Aid promotes industry veteran to chief retail officer
Andre Persaud is assuming a c-level position at Rite Aid. - 6/14/2021
Survey: Americans are ready to spend on some fun
As vaccinations increase, U.S. consumers are preparing themselves to enjoy the upcoming summer. - 6/14/2021
DoorDash ‘goes to the dogs’ in partnership with PetSmart
A leading specialty pet retailer is further expanding the reach of DoorDash into the pet supply vertical. - 6/11/2021
E-commerce is not a game – but games can become e-commerce
Video games are emerging as a mainstream channel for online consumer engagement, and even sales. - 6/11/2021
Kohl’s hopes to wow customers with June sales extravaganza
At least four major retailers are running June sales extravaganzas that directly compete with Amazon Prime Day. - 6/11/2021
Netflix enters direct-to-consumer retailing
Amazon bought a film studio, and now Netflix is opening a full-fledged e-commerce site. - 6/11/2021
CSA Q&A: Verizon Media says brick-and-mortar still vital post-COVID-19
Despite the shift to e-commerce caused by COVID-19, retailers’ post-pandemic strategies should include a prominent focus on physical stores. - 6/11/2021
CSA Exclusive: Retailers see tech as crucial to customer experience
In a Rackspace Technology survey exclusively released to Chain Store Age, retailers revealed a customer-centric view of technology.