Dan Berthiaume

Dan Berthiaume

Senior Editor, Technology

Author Profile

Dan Berthiaume is senior editor, technology, at Chain Store Age. He is a recognized expert on retail technology and is well versed in all things tech, having covered the space since 1998.

Dan’s “Retail Insights” technology column was recognized by the prestigious Eddie & Ozzie Awards. He has been quoted and interviewed by a variety of publications and news sites, including CNBC, and has served as a moderator and session host at numerous industry events.

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ARTICLES BY THIS AUTHOR

12/15/2022
Customer expectations of metaverse commerce are…
When it comes to shopping in the metaverse, consumers know what kind of experience they want.

Dan Berthiaume
12/15/2022
Capgemini: Supply chain disruption has broad impact
A new study reveals that disruption poses a significant and continuing challenge to supply chain operations.

Dan Berthiaume
12/15/2022
Lowe’s combats organized retail crime with blockchain, RFID
Lowe’s Cos. Inc. is leveraging cutting-edge technology in a new initiative to curb store shrink called “Project Unlock.”

Dan Berthiaume
12/15/2022
SpartanNash enhances produce forecasting with AI
SpartanNash is helping to ensure fresh produce is stocked on its shelves with artificial intelligence (AI)-based predictive ordering.

Dan Berthiaume
12/15/2022
Exclusive Q&A: Bob’s Discount Furniture ensures supply chain success
Bob’s Discount Furniture leverages strategy and technology to keep its supply chain flowing smoothly regardless of external pressures.

Dan Berthiaume
12/14/2022
Instacart adds more than 20 new Canadian retail partners
Instacart is expanding operations north of the border.

Dan Berthiaume
12/14/2022
Exclusive: Mapco opens first checkout-free store
Mapco is utilizing machine learning and computer vision technology to let shoppers avoid waiting in line.

Dan Berthiaume
12/14/2022
Uber rolls out delivery robots in Miami
Uber continues expanding its use of automated robots for food and grocery delivery.

Dan Berthiaume
12/14/2022
Amazon ‘Just Walk Out’-enabled store opens at T-Mobile Center
Another arena is adopting Amazon cashierless shopping technology.

Dan Berthiaume
12/14/2022
Walmart goes live with drone delivery in three states
Walmart is expanding drone-based last-mile delivery beyond its initial launch in Arkansas.

Dan Berthiaume
12/14/2022
Casey’s automates personalization with AI
Casey's General Stores Inc. is targeting customers at scale with a new artificial intelligence (AI)-based marketing platform.

Dan Berthiaume
12/13/2022
Build-A-Bear Workshop creates gamified metaverse experience
Build-A-Bear Workshop Inc. is letting customers develop their own virtual worlds on a popular immersive gaming platform.

Dan Berthiaume