Dan Berthiaume
ARTICLES BY THIS AUTHOR
- 4/9/2023
Adobe: Online inflation falls again in March
U.S. online shoppers had some luck in March 2023 as the cost of e-commerce decreased for the seventh straight month. - 4/9/2023
Amazon expands Whole Foods frictionless shopping to new metro area
Amazon is deploying contactless shopping and payment solutions at 11 Whole Foods Market stores in a major U.S. city. - 4/6/2023
Everyone loves TikTok – except the U.S. government
One of the world’s most popular social media apps is loved by U.S. retailers and consumers, but viewed more skeptically by public officials. - 4/6/2023
Blue Apron offers delivery of ready-made meals in new markets
Blue Apron is expanding a successful pilot with a well-known online delivery platform. - 4/6/2023
Exclusive: Furniture retailer Coco Republic prepares for U.S. online launch
An Australia-based, luxury global furniture brand is taking its U.S. business omnichannel. - 4/6/2023
Denny’s transforms customer engagement
Denny’s is cooking up new tech-based customer engagement initiatives designed to create and maintain loyalty. - 4/6/2023
What makes a shopping experience convenient?
A new survey reveals the factors that customers say drive shopping convenience, in-store and online. - 4/6/2023
Flying Pie Pizzaria pilots AI-based phone ordering
A regional Idaho pizza chain is testing the effectiveness of artificial intelligence in answering and placing phone orders. - 4/5/2023
Exclusive Q&A: Wish outlines ‘three pillars’ of e-commerce success
E-commerce platform Wish is following a multi-faceted approach to improving satisfaction for both buyers and sellers. - 4/5/2023
Walmart plans national expansion of EV charging network
Walmart intends to offer thousands of electric vehicle charging stations at Walmart and Sam’s Club stores by 2030.
