ARTICLES BY THIS AUTHOR
- 1/8/2024
Walmart unveils new AI, AR, drone, clean energy efforts
Walmart is launching a number of new technology and sustainability initiatives. - 1/8/2024
Salesforce: Global online holiday sales reach $1.17T
Online holiday shoppers spent more than $1 trillion during the 2023 season. - 1/8/2024
The Knot Worldwide unifies data on single platform
A digital wedding products and services retailer is storing, managing and processing corporate data on one database. - 1/8/2024
Pacsun implementing RFID at store level
Pacsun is rolling out a solution to improve inventory accuracy and make better replenishment decisions at the store level. - 1/8/2024
Retailers should take customer-centric enterprise approach
Retail is, by definition, a “customer-centric” industry. - 1/8/2024
Portland Leather Goods leverages managed logistics services
A vertical retailer of handmade leather products is outsourcing inventory and warehouse management. - 1/8/2024
Three retail tech trends to watch at NRF 2024
The NRF 2024 “Big Show” will give a good indication of how key retail technology solutions are evolving. - 1/7/2024
Amazon digitally connects customers to health services
Amazon is expanding its digital health efforts with a new program to improve care for chronic conditions. - 1/7/2024
Chinese e-commerce retailer JD launches global express delivery
The logistics arm of a Chinese e-commerce giant is expanding its express delivery service in a big way. - 1/7/2024
IBM: AI can improve shopping experience
New data indicates that artificial intelligence (AI) could be a valuable tool for boosting customer satisfaction. - 1/7/2024
Exclusive Q&A: Kendra Scott personalizes customer texts
Jewelry brand Kendra Scott is enhancing its omnichannel customer experience with individualized SMS texts. - 1/7/2024
Amazon enhances fashion shopping with AI
Amazon is deploying artificial intelligence (AI) to help ensure proper fit and customer satisfaction for its online fashion shoppers.