Dan Berthiaume

Dan Berthiaume

Senior Editor, Technology

Author Profile

Dan Berthiaume is senior editor, technology, at Chain Store Age. He is a recognized expert on retail technology and is well versed in all things tech, having covered the space since 1998.

Dan’s “Retail Insights” technology column was recognized by the prestigious Eddie & Ozzie Awards. He has been quoted and interviewed by a variety of publications and news sites, including CNBC, and has served as a moderator and session host at numerous industry events.

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ARTICLES BY THIS AUTHOR

1/25/2024
PayPal pilots AI-based personalization features
PayPal Holdings Inc. is introducing six new artificial intelligence (AI)-based customer engagement solutions.

Dan Berthiaume
1/25/2024
Amazon investing $10 billion in Mississippi data centers
The Amazon Web Services (AWS) cloud computing division of Amazon is making an historic investment in Mississippi.

Dan Berthiaume
1/25/2024
Kroger focuses on pollinator health in supply chain
The Kroger Co. will require all fresh produce suppliers to protect pollinators with their pest management practices.

Dan Berthiaume
1/25/2024
Study: Supply chain execs turn to AI
North American supply chain executives are deploying artificial intelligence (AI) at a high rate of frequency.

Dan Berthiaume
1/25/2024
Little Caesars streamlines third-party delivery
A global pizza chain is integrating and scaling its global third-party delivery operations with a new order management system (OMS).

Dan Berthiaume
1/25/2024
Walmart closes Store No. 8 – what does it mean?
Walmart is closing down its in-house Store No. 8 technology incubator and lab, with implications for the retailer and the industry.

Dan Berthiaume
1/24/2024
FTC generative AI investigation includes Alphabet, Amazon, Microsoft
The Federal Trade Commission (FTC) is ordering five major tech companies to provide information about their generative AI activities.

Dan Berthiaume
1/24/2024
Newegg enters electronics recommerce market
Newegg Commerce Inc. is letting customers trade in and buy select used consumer electronics products.

Dan Berthiaume
1/24/2024
Bob Evans personalizes mobile customer engagement with AI
Bob Evans Restaurants LLC aims to create deeper customer connections, with some help from its customer app and artificial intelligence (AI) technology.

Dan Berthiaume
1/24/2024
Jersey Mike’s Subs streamlines voice orders with AI
Jersey Mike’s Subs is leveraging artificial intelligence (AI) to take food and drink orders via phone with less effort and greater accuracy.

Dan Berthiaume
1/24/2024
ShopRite keeps online orders cool with innovative totes
ShopRite is rolling out innovative freezer and refrigerator totes to help fulfill curbside and delivery orders.

Dan Berthiaume
1/24/2024
Giant Eagle enhances, expands myPerks loyalty program
A regional food, fuel and pharmacy retailer is overhauling its customer loyalty offering.

Dan Berthiaume