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04/27/2021

Amazon brings groceries to your garage – coast to coast

Dan Berthiaume
Senior Editor, Technology
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Amazon Key-In Garage Grocery Delivery
Key by Amazon In-Garage Grocery Delivery is now available in more than 5,000 U.S. cities and towns. (Photo: Business Wire)

Amazon Prime members across the U.S. can now have their groceries delivered to their garage. 

The company has expanded its Key by Amazon In-Garage Grocery Delivery service to everywhere that grocery delivery by Amazon is available. The expansion means that the service, launched in five U.S. cities in November 2020,  is now available in more than 5,000 U.S. cities and towns.  Eligible Prime members who opt for the service will have their Amazon Fresh and Whole Foods Market groceries delivered securely inside their garage.

Eligible Prime members can shop online at the Amazon Fresh or Whole Foods e-commerce sites and build a cart like they would for any grocery delivery order. Customers with a compatible garage door opener or myQ Smart Garage Hub can connect the myQ app with Key, then select “Key Delivery” at checkout for no additional cost.

Once the order is placed, a trained shopper will fill the order, selecting products from Amazon Fresh or Whole Foods Market. Grocery orders are securely delivered by a delivery service professional, and customers can be notified via app when their groceries arrive.

Amazon has been expanding the capabilities and features of its Key “smart entry” service since introducing it in October 2017. In April 2018, Amazon added entry and exit video clips, as well as delivery to parked cars. Meanwhile, Walmart has been making deliveries directly to customer fridges since October 2019.

Key In-Garage Grocery Delivery is available at no additional cost to eligible Prime members, but a myQ connected smart garage door opener is required to enable garage access for secure delivery. To view videos of their delivery, customers can use a compatible Ring smart home camera with their Ring Protect Plan, or LiftMaster Smart Garage Camera powered by myQ with a myQ video storage subscription.

“Customers who tried Key In-Garage Grocery Delivery have loved the service, which is why we’re expanding it to everywhere Amazon offers grocery delivery,” said Pete Gerstberger, Head of Key by Amazon. “As customers look for more convenience in their daily lives, we’re excited to deliver another service that not only helps them save time, but provides peace of mind knowing that tonight’s dinner is safe in their garage and out of the weather.”