AI security eliminates store break-ins for Big Brand Tire & Service
A tire and automotive services retailer is preventing burglaries and reducing property crimes at a high-risk location with help from artificial intelligence.
Operating more than 320 stores, Big Brand Tire & Service faces persistent after-hours security challenges at several sites, including trespassing, illegal encampments, and theft of high-value items such as tires and tools. Incidents also include repeated vandalism, such as broken windows and property damage.
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In response, the retailer is deploying the AI -based Interface Virtual Perimeter Guard solution at one high-risk store, significantly reducing trespassing and vandalism at a high-risk location.
"We constantly had people in the back alley, and our managers had to regularly deal with transients on the property, some of whom became hostile," said Johnny Wedell, retail commercial operations representative, Big Brand Tire & Service. "Some of our locations were facing frequent break-ins, and someone would have to come in the middle of the night to often board up a broken window."
A single broken window could cost the retailer more than $1,000 to repair, while a single break-in resulted in damages exceeding $15,000. Beyond the direct financial impact, these events diverted staff time, increased safety risks, and disrupted day-to-day operations.
The company determined that reactive security measures were no longer sufficient and began looking for a proactive security solution that could deter threats before incidents occurred. Big Brand & Tire decided to implement Interface Virtual Perimeter Guard at a high-risk location using the existing network infrastructure, allowing the solution to be implemented without interrupting daily operations.
During an initial calibration phase, the system learned the site’s environment and activity patterns to improve detection accuracy. When suspicious activity is detected, the system activates visible and audible deterrents, including strobe lights and pre-recorded audio warnings instructing individuals to leave the property.
If activity persists, alerts escalate to Interface’s U.S.-based Interactive Security Operations Center, where security personnel issue live voice-down interventions and coordinate with law enforcement when necessary.
Following deployment at the site, Big Brand Tire says break-ins stopped entirely after installation and monitoring reports showed a significant decline in trespassing and loitering as repeat offenders stopped returning. Ninety-one percent of events were resolved through automated deterrence without human intervention, and overall security activations were reduced by 65% within weeks.
Based on the success of the initial deployment, Big Brand Tire & Service is now evaluating a broader rollout of Virtual Perimeter Guard across additional locations as part of its perimeter security strategy.
