The top 10 brands with the best customer service are... Swanson Health revitalizes online customer experienceA specialty online health-and-wellness retailer is giving a booster shot to critical customer metrics. Guest Column: How broken is your retail marketing data? The era of “big data” was supposed to change the game for marketers. Report: Online P&G beauty shop hit by hackers Malware has reportedly been stealing payment card data from a direct-to-consumer subsidiary of CPG giant Procter & Gamble. Exclusive Q&A: Fast-growing mattress brand springs to success in DTC retail A memory foam bed-in-a-box mattress brand designed for every kind of sleeper has found success by designing superior products based on customer data. Survey: Customers take holiday shopping personally Retailers who get to know their shoppers will have a happy holiday season. Three reasons U.S. retailers should embrace Singles Day There is no reason why the U.S. should miss out on the world’s biggest e-commerce event. Survey: Smartphones don’t dampen holiday in-store spirit Consumers will blend the mobile and brick-and-mortar channels this holiday season. Best Buy supports technology education with special promotion Best Buy is donating 5% of profits from select items to its Teen Tech Centers program. The most personal retailer is… A specialty beauty giant tops a new ranking of retailers with the most personalized customer experience. First Previous 885 886 887 888 889 Next Last