Chinese e-commerce retailer JD launches global express deliveryThe logistics arm of a Chinese e-commerce giant is expanding its express delivery service in a big way. IBM: AI can improve shopping experienceNew data indicates that artificial intelligence (AI) could be a valuable tool for boosting customer satisfaction. Exclusive Q&A: Kendra Scott personalizes customer texts Jewelry brand Kendra Scott is enhancing its omnichannel customer experience with individualized SMS texts. Amazon enhances fashion shopping with AI Amazon is deploying artificial intelligence (AI) to help ensure proper fit and customer satisfaction for its online fashion shoppers. Walmart pilots in-store breast cancer screening center Walmart has launched a pilot that involves a critical health care area for women. Walmart looks back on busy digital 2023 Walmart revamped enterprise digital operations in the past year, including e-commerce, mobile, delivery and third-party marketplace sales. Aldi centralizes global shipping control with AI Aldi is integrating its global network of logistics partners and suppliers. Five Retail Trends for 2024 David Gottlieb of Trax Retail shares his retail predictions for the new year. 2024 – A look ahead to the year in retail tech Generative AI will continue to be a generator of retail technology headlines in 2024, but the metaverse and TikTok will also make a splash. Digitize, Monetize, Optimize: Instacart’s 2024 Mantra for Retailers Technology has changed our daily habits and the way we shop. First Previous 94 95 96 97 98 Next Last