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Artificial Intelligence

  • Facebook profits soar 90% in strong Q3

    Menlo Park, Calif. –- Net income soared 90% to $806 million in the third quarter of fiscal 2014 from $425 million in the same quarter a year earlier, as part of strong overall performance by Facebook Inc. A sharp increase in operating income helped drive the net income growth.  

  • LG Electronics selects Ugam for brand management

    Englewood Cliffs, N.J. -- LG Electronics USA has selected Ugam's Brand Intelligence solution to help manage its brand reputation and channel relationships in the U.S. consumer electronics industry. Ugam's technology and services will support LG's commitment to deliver a superior customer experience by enforcing compliance with its pricing policy.  

  • How to avoid automation conundrum

    Sears and Amazon.com both recently came under fire for allowing rings decorated with the Nazi swastika symbol to be posted for sale on their third-party seller sites. While both retailers quickly pulled the items down and issued public apologies, they received a large amount of negative publicity and surely damaged their brand image with many offended customers, perhaps to the point of permanently losing some of them.

  • IBM launches new criminal investigation solution

    Armonk, N.Y. –- IBM has released new high-speed analysis and criminal investigation software that is designed to uncover hidden criminal threats buried inside massive volumes of disparate corporate data. IBM i2 Enterprise Insight Analysis (EIA) can find non-obvious relationships within hundreds of terabytes of data and trillions of objects in just seconds.   

  • Lowe’s to pilot robots at Orchard Supply stores during holiday season

    Mooresville, N.C. -- Lowe's Innovation Labs will introduce two autonomous retail service robots in an Orchard Supply Hardware store in midtown San Jose, Calif. during the upcoming holiday season to study how robotics technology can benefit customers and employees. Called OSHbot, the robots will assist customers to navigate stores by directing them to specific products and providing real-time information about product promotions and inventory.   

  • Three Suggestions for Avoiding Automation Aberration

    Sears and Amazon.com both recently came under fire for allowing rings decorated with the Nazi swastika symbol to be posted for sale on their third-party seller sites. While both retailers quickly pulled the items down and issued public apologies, they received a large amount of negative publicity and surely damaged their brand image with many offended customers, perhaps to the point of permanently losing some of them.  

  • Ron Johnson launching start-up that helps online shoppers choose products

    New York -- The cat is finally out of the bag. Former J.C. Penney CEO and Apple retail head Ron Johnson confirmed that he is launching a new company—but it’s not a tech-gadget delivery service as was widely rumored. Instead,  the new initiative, set to launch in 2015,  is designed to help online hoppers make the right product choices.  

  • Commentary: Why The Big Hype Around Apple Pay?

    By John Gessau, ACI Worldwide   Wow. What a month in the world of mobile payments.   So much has been said and written since Apple Pay was announced on Sept. 9th, up to its official launch on Monday, Oct. 20. If I had dollar for every time Apple Pay was mentioned in the press and in blogs, well…   But Apple Pay isn’t the only thing that has happened since Sept. 9th. There has been a lot going on around the globe:
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