Artificial Intelligence

Retailers are always looking for ways to operate more efficiently and it appears a similar philosophy is being employed by cyber thieves who covet their massive trove of personal information.

Last week, I took a look back at three technologies that disrupted retail in 2014. Now that we are kicking off the first work week of the New Year, it’s time to look ahead at three technologies likely to disrupt retail in 2015.

Wearables

 

DO embrace technology: It can show you what you need BEFORE you set your feet on the ground. Google Earth/Street view can give you a sense of the macro-features, but remember that these online technologies can be six to 12 months out of date.

DO get a solid read on pedestrian traffic counts: Retailers thrive on quantity and quality of traffic. Technology exists to place traffic counters (passive devices) on properties to get not only the body count but also to identify the busiest hours, busiest days of the week and more.

The nation’s newest mall in Sarasota, Fla., introduced shoppers to a new app with interesting navigation and personalization capabilities. Now the trick is driving downloads and usage.

 

Angelo Caputo’s Fresh Market’s newest store combines the 56-year-old grocer’s signature Old World traditions with leading-edge technology. The 100,000-sq.-ft. store, in Carol Stream, Illinois, houses state-of-the art refrigeration equipment that helps set it apart from other local supermarkets.

Oracle Retail begins 2015 with a former top IBM exec in a key leadership role and several key acquisitions under its belt as the technology leader looks to help retailers achieve differentiated shopping experiences.

Oracle Retail named Jill Puleri as Senior Vice President and General Manager reporting to Mike Webster, Oracles Senior Vice President and General Manager, Retail and Hospitality. Puleri most recently served as Worldwide Retail Industry Leader for IBM Global Business Services.

Redwood Shores, Calif. – Join Oracle Retail VP of strategy Andrea Morgan-Vandome on Tuesday Jan. 6 at noon ET as she shares the new developments of 14.1 combined with functionality through the acquisition of Micros. In this interactive webinar, attendees will hear first-hand how Oracle is able to delve deeper into mission-critical initiatives and offer retail-rich functionality.  

The new year will bring more fraud than ever before, but also more tools to prevent it, according to three experts from the Association of Certified Fraud Examiners (ACFE).

The experts at ACFE were asked for their top fraud predictions for 2015. They weighed in on digital currencies, information security and other issues that will help shape the effort to prevent and detect fraud in the new year: