Retail spending trends: Adapting to consumer pressure in 2024Households across the U.S. are feeling the financial pinch as essential expenditures surge. Survey: AI tools playing larger role for online shoppersA growing number of consumers are beginning to use artificial intelligence tools such as ChatGPT on their shopping journey. EXCLUSIVE: Zenni focuses digital innovation on the customer Zenni Optical keeps an eye on shoppers as it develops leading-edge and artificial intelligence-based solutions. Shake Shack launches sidewalk robot delivery in Los Angeles Shake Shack customers in the Los Angeles area may have their next burger delivered via a robot. Biden seeks new rules for subscriptions, customer service The federal government is launching a new effort it says will crack down on "unfair" practices many companies follow with their customers. City Furniture enables 3D product visualization City Furniture is integrating 3D content with its omnichannel customer experience. eTail Boston 2024 – AI loses its novelty, gains acceptance Artificial intelligence may not yet be plumbing, but speakers at the eTail Boston 2024 conference indicated it is beyond the shiny and new stage. Amazon to pilot one-hour delivery in the U.K. Amazon is testing the viability of Prime Air one-hour drone delivery in a European nation. Most consumers think AI will increase fraud Americans are worried about fraud, especially with the rise of AI technology. Gartner: What drives supply chain network changes? A new survey of chief supply chain officers from Gartner Inc. provides insight into their strategic decisions. First Previous 56 57 58 59 60 Next Last