Artificial Intelligence

Chain Store Age will sponsor a webinar on one of the most important issues facing store retailers: How to give frontline store associates the critical knowledge they need to drive sales and customer satisfaction.     

In the summer of 2016, Pokémon Go was everywhere. And as players traversed the globe in search of the game’s titular critters, they were also wandering into new legal territory. Although the craze now appears to have subsided, the game’s sudden popularity raised intriguing legal questions that will inevitably affect the future of mobile applications and their relationship to retail businesses.  

“Prediction is very difficult, especially if it's about the future," as Nils Bohr, the Nobel laureate physicist put it. But as the end of 2016 approaches, it’s useful to look forward and try to anticipate the cybersecurity trends that lie ahead, and to reflect on what’s happened over the past year, to see how accurate previous predictions were.    For 2016, our predicted cybersecurity threats included:  

Walmart is setting some lofty goals for itself on such critical issues as sustainability and job creation.    In remarks Friday at the Net Impact Conference, Walmart CEO Doug McMillon outlined a "new roadmap" that will guide the company’s role in society on critical issues during the next several years, and pointed to a “new era of trust and transparency.”  

Just in time to streamline the upcoming holiday e-commerce sales rush, Hudson’s Bay Co. is touting a new robotic fulfillment system.   Called the first of its kind in Canada, the new state-of-the-art robotic fulfillment system is housed in the department store chain’s 752,000 sq.-ft. Scarborough distribution center, which manages the chain’s e-commerce operations.    

Staples’ business division is using a mobile app to help customers visualize site assessments.  

Knot Standard is trying on brick-and-mortar.    The online seller of custom menswear will open its first store-in-store concept on Nov. 3, at Bloomingdale's Manhattan flagship on 59th Street.    Knot Standard, which promises customers 100% creative control, uses 3D technology to allow customers to digitally design and visualize hundreds of fabric options to create their own unique custom garments on a large in-store touch-screen or on any iPad, prior to purchase.