Artificial Intelligence

Walmart is continuing to expand its usage of drone delivery in a new partnership with Coca-Cola.

The Kroger Co. is following through on a pledge to build a leading-edge automated warehouse facility in the Southwest region.

Amazon is using a combination of automated and manual review of products and content on its site to flag and remove offensive items.

More than four in 10 U.S. consumers will do more online shopping post-pandemic.

Robots, customer-centric delivery hubs, and micro-fulfillment are transforming the traditional retail fulfillment center model.

Best Buy is expanding upon its efforts to support black, indigenous and people color (BIPOC) students.

Jeff Orshell, EY Americas consumer retail leader, recently shared his thoughts on how retail will continue evolving in 2021 and beyond, as the COVID-19 pandemic begins to subside.

A transformative 2020 has elevated the role of the customer in monumental ways, accelerating any preexisting imperatives that ladder up to business growth.