After meet holiday hiring quotas, retailers' next challenge is onboarding, training, and most importantly, engaging those thousands of seasonal workers.
No-shows, call-outs, and last-minute schedule changes aren’t just frustrating—unplanned absence is corrosive to the day-to-day operations at retail stores across the globe.
With rising wages, a healthy economy and record unemployment, the competition among retailers to attract seasonal talent is as intense as it has been in decades, with prospective employees having their choice of employment options this holiday season.
As the holiday shopping season begins in earnest, retailers find themselves having to cope with high levels of turnover on the frontlines of their stores.
