WORKFORCE

U.S. retailers are investing heavily in store technology, but many shoppers are not reporting benefits.

Artificial intelligence tools are becoming increasingly used to create resumes — and employers are losing confidence in prospective candidates.

A member of The Kroger Co.’s C-suite will retire at the end of the summer.

Starbucks Corp. has reportedly put an end to providing employees with a mobile artificial intelligence solution that automated in-store inventory counting.

Starbucks is laying off more corporate employees as part of its "Back to Starbucks" turnaround strategy, which aims to return the company to profitable growth.

Walmart is cutting jobs as it looks to simplify operations.

Artificial intelligence is spreading through the workplace, and many employees are worried about how it will affect them.

A lack of enthusiasm among younger workers and existing managers could be a looming problem for retail and hospitality businesses.