Torchy's Tacos deploys AI hiring platform
An Austin, Texas-based taco chain is utilizing an artificial intelligence platform to improve its hiring process.
Torchy's Tacos has partnered with Landed, a leading generative AI-powered hiring platform, which offers advanced candidate matching, personalized text engagement, automated scheduling, and multilingual AI.
Landed’s proprietary technology, utilized by companies including Erewhon, Tao Group Hospitality, Jersey Mike’s and more, vets for personality, enthusiasm, and role suitability, boosting retention by matching candidates into appropriate roles. Torchy’s says the partnership has cut hiring time by 66% and reduced turnover by 62%, all while delivering a personalized applicant experience.
“At Torchy’s, we’ve always believed that great food starts with great people,” said Pamela McAfee, talent acquisition partner at Torchy’s. “Many of our team members started out as guests, drawn in by our welcoming atmosphere and passion for quality. We wanted a hiring experience that made them feel just as valued. Landed helps us do that at scale, ensuring that we stay true to the culture that’s always been at the heart of Torchy’s.”
The partnership with Landed is not Torchy’s first technology collaboration. Last summer, the chain implemented the Oracle Simphony Cloud POS solution in all stores, in an effort to unify its digital engagement channels and improve operations with automation and real-time data and analytics.
[READ MORE: Torchy’s Tacos unifies omnichannel operations at POS]
“Our operators are the heartbeat of Torchy’s,” said Ramon Torres, senior director of talent & total rewards at Torchy’s. “By equipping them with the right tools, like Landed, we’ve saved them dozens of hours each week. This gives them the opportunity to focus on what really matters – mentoring their teams, creating a great work environment, and delivering the ‘Damn Good’ experience that makes Torchy’s special.”
Based in Austin, Texas, Torchy's Tacos operates over 130 locations across 16 states.
