Winn-Dixie parent joins contactless prescription delivery club

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Winn-Dixie parent joins contactless prescription delivery club

By Dan Berthiaume - 08/14/2020

Southeastern Grocers Inc. (SEG) is the latest in an increasingly long line of retailers to launch contactless prescription delivery during COVID-19.

SEG, parent company of the Winn-Dixie, BI-LO, Fresco y Más, and Harveys Supermarket grocery chains, is partnering with prescription delivery platform ScriptDrop to offer customers three contactless options for receiving prescription medication. They consist of free curbside pickup, two-day shipping for $4.99, or same-day delivery, if within five miles of their local store, for $7.99. 

Customers can utilize any one of these options by contacting their local pharmacist to coordinate a delivery method of choice. Kmart and Publix recently launched their own on-demand contactless prescription delivery services with Script Drop, and other retailers including Rite Aid, Costco, and CVS have initiated prescription delivery programs since the COVID-19 pandemic began.

“We are at a pivotal moment in the fight against COVID-19 and we all need to do our part to protect one another when possible,” said Gayle Shields, VP of pharmacy and grocery non-food merchandising for Southeastern Grocers. “In an effort to give our customers a more accessible and safe way to pick up medication, Southeastern Grocers will begin to offer contactless prescription delivery at all Fresco y Más, Harveys Supermarket, and Winn-Dixie pharmacy locations. We hope this new option, combined with our collective effort as a community, will help us overcome this dangerous virus.”

SEG pharmacies will also utilize a new software solution that allows its pharmacists to identify patients who may be at risk for an accidental opioid overdose. In partnership with Omnicell Population Health Solutions, a provider of patient engagement and communications technology solutions, Southeastern Grocers will implement the program, which features the ability to create tasks for pharmacists to proactively reach out to patients. 

In situations where emergency treatment is required due to suspected opioid overdose, Southeastern Grocers pharmacies now carry naloxone, a life-saving antidote, which can be provided without a prescription. SEG is also partnering with Safe Rx, which offers locking pill bottles to help keep prescriptions secure. Safe Rx locking pill bottles are available at all Fresco y Más, Harveys Supermarket and Winn-Dixie pharmacy locations.

Additionally, SEG is launching medication take-back kiosks in the greater Jacksonville, Fla. area. Six Harveys Supermarket and Winn-Dixie pharmacy locations will have medication receptacles providing Jacksonville residents with a safe place to dispose of prescription medications. 

SEG grocery stores, liquor stores and in-store pharmacies operate throughout the seven Southeastern states of Alabama, Florida, Georgia, Louisiana, Mississippi, North Carolina and South Carolina.