Today more than ever, it’s all about the customer. The expectations customers place on retailers are motivating retailers to deliver a best-in-class customer experience across channels. To achieve that goal, it’s all about simplicity in business process execution.
Over the years, small to mid-sized businesses have pieced together a patchwork of applications to run their operations. However, this approach is inadequate -- it lacks many of the capabilities that growing businesses need and provides minimal visibility into essential business information.
When brought in early to the leasing process by conducting a preliminary site survey, a general contractor can predict, find and mitigate many of the issues that could arise during the construction period.
Making better and faster decisions with data is becoming mission-critical for retailers everywhere. And with new shopping experiences and technologies popping up every day, retailers are turning to data visualization and interactive dashboards to stay competitive.
The trends this holiday season that retailers really need to focus on won’t be around just the latest fads. Instead, companies that focus on delivering consistent, engaging customer experiences will set themselves up for success during the busiest months of the year.
Customer experience (CX) has quickly emerged as the single-most important brand differentiator. This means you can no longer compete on product or service alone. In an industry where CX even trumps price, one thing is clear: The brands with the best CX will win.
We tend to think of weather as having a negative impact on business, but according to recent research many companies are turning weather data into a competitive advantage to reduce costs and increase revenues.
One of the unique challenges for retail chains is seamlessly executing corporate plans across all locations. It requires constant coordination with multiple stakeholders such as regional leaders, district managers, and store managers.