<p><a href="http://www.chainstoreage.com/sites/chainstoreage.com/files/Tata and TCS White Paper 2015.pdf"></a>POS systems, which include traditional registers as well as mobile devices, tablets and kiosks, are the point of convergence for omnichannel operations.
2020 ushered in a global tide of contactless experiences; a prominent experience being contactless shopping.
As lockdowns spread, marketers wisely adopted new contactless technologies to better serve conscious shoppers and continue business efforts.
Shopper habits were already rapidly evolving with the developments of e-commerce, frictionless commerce, and sustainability concerns. Then, in the face of COVID-19 pandemic, the speed of change has been unlike anything seen before.<br />
Customers rely on essential businesses for food, medication and other daily needs. With such high traffic, it is vital for these businesses to effectively communicate in-store COVID-19 health protocol updates and address real-time issues to keep both customers and employees safe.<br />