TECHNOLOGY

As concern over prices, especially for food, grows, more than half of consumers turn to one retailer to save money.

Amazon is stepping up efforts to prevent bogus product reviews from being posted on its site.

Reverse logistics is becoming one of the major supply chain challenges facing retailers, but with the right solutions and strategies, they can prevail.

We’ve all seen videos of customers being abusive to airline personnel, in grocery stores, in banks, and … also, bad customer service examples are everywhere.

Lowe’s Companies Inc. is targeting first-time millennial homeowners with an instructional livestream series that includes an e-commerce component.

Walmart is responding to a surge in delivery orders by focusing on last-mile innovation, including a new proprietary technology platform.

A new survey reveals that virtually all online shoppers report at least an occasional issue with their experience.

The supply chain is now an opportunity, a service, an asset, even a competitive advantage.