Survey: Returns cost online retailers 21% of order valueRetailers are eating into retailer costs. Carl’s Jr. and Hardee’s upgrade digital loyalty programThe parent company of two fast-food hamburger retailers is overhauling its customer engagement and loyalty efforts across all stores. CSA Exclusive: Organic food retailer keeps marketing relevant Pressed is automating its marketing activities across multiple channels, with an eye on personalization. Entertainment, sports venues serve up retail tech innovation Entertainment and sports arenas increasingly feature leading-edge retail technology deployments. Luxury apparel brand launches proprietary resale program Another Tomorrow is bringing the authentication and resale process in-house. Global digital sales make historic drop in Q1 2022 A variety of external pressures helped drive drown online consumer spending during the first quarter of 2022. Nine steps retailers can take to ease the pain of inflation Today, we find ourselves in the thick of the highest inflationary rates in many of our customers’ lives. REI making bigger play in running category with in-store, online moves REI Co-op is investing in a multi-year, omnichannel strategy to engage customers across all touchpoints. Exclusive: Q&A with Vitamin Shoppe CEO The Vitamin Shoppe pursues a localized, integrated customer engagement strategy. Amazon adds new surcharge to some sellers' fees Third-party sellers who use the managed Fulfillment by Amazon (FBA) distribution service will soon feel the impact of rising inflation and fuel costs. First Previous 537 538 539 540 541 Next Last