STORE SPACES

NEW YORK — Veteran retail, hospitality, airport and commercial facilities architect and designer Anthony Deen has joined brand agency and retail design consultancy CBX as creative director, branded environments.

In his position, Deen will partner with senior management in shaping the vision for retail, restaurant and hospitality clients’ branded environments that are relevant in the marketplace.

Deen comes to CBX from Landor, a brand consulting and design firm in New York City, where he was creative director, environment design since 2011.  

Boston – The in-store customer experience is going to get a lot more personalized and timely. According to a new special report by Boston Retail Partners (BRP), “Real-time Retail – The New Retail Imperative,” by 2020 nearly two-thirds of retailers will identify a customer when they walk in the store via their smartphone.  In addition, 76% of retailers plan to provide suggested selling based on a customer’s previous purchases within three years.

Other key findings gathered from recent BRP surveys include:

San Francisco -- Volta Industries is launching a network of more than 100 free electric car charging stations across five cities. Participating retailers include Macy’s and Whole Foods.

Volta first began in Honolulu by offering free electric car charging services underwritten by local brands. Since then, Volta has deployed initial charging infrastructure in high-volume, retail locations in five major cities, including the San Francisco Bay area, the Los Angeles metropolitan area, San Diego, Phoenix, and Honolulu.

Cincinnati -- Consumers take online reviews seriously — particularly when it comes to reviews about the cleanliness of a business, according to a new Harris Poll conducted by Cintas Corp. The survey revealed that 85% of respondents would not patronize businesses with negative online reviews about the cleanliness of its facilities. Restaurants (75%) ranked at the top of the list of businesses where cleanliness most greatly impacted buying habits.

Jewelry and accessories retailer Charming Charlie has opened its largest store yet, a three-level, 16,000-sq.-ft. flagship on Manhattan’s Fifth Avenue. Designed in partnership with Callison Architects, Seattle, the store features a two-story, 30-foot tall glass façade and 20-ft. tall double doors in the brand's signature vibrant pink lacquer.

Dallas -- 7-Eleven’s first-ever U.S. airport terminal location has opened at Los Angeles' International Airport. The 950-sq.-ft. store is in the pre-security arrivals level of the Tom Bradley International Terminal.

The store carries a mix of fresh and hot foods, beverages, snacks, travel-size personal care products and nonfood items.

Gloucester City, N.J. — The board of directors of Nest announced that Robert Almond, Jr. will take over as CEO of Nest, a 20-year-old multi-facility business advisor specializing in consulting, technology and financial solutions.