David’s Bridal joins concierge bot with Google messaging platformDavid’s Bridal is introducing its Zoey mobile CRM tool to users of Google services. Recipes are just a click away at KrogerThe Kroger Co. is leveraging artificial intelligence (AI) and Twitter to help customers avoid food waste. Students can ditch checkout at Univ. of Houston campus store A new convenience store on the University of Houston campus offers a real-world education in cashierless shopping. Staples stores will take online returns – even from other retailers Staples is joining the contactless Express Returns network. Walgreens offers digital health coverage guidance Walgreens is providing a personalized online resource to customers seeking healthcare information. H&M integrates chat offerings with Google messaging platform A fast-fashion giant is opening access to its artificial intelligence-based virtual and live chat agents via Google Business Messages. Expert Analysis: How to do ‘high touch’ in the age of ‘don’t touch’ It’s a confusing time for customer-centric businesses. NRF supports ADA regulations for visually impaired website access The National Retail Federation (NRF) is encouraging legal standards for making websites and mobile apps accessible to the visually impaired. Independent quick-service chain adds online orders to menu Grill City is opening its first-ever digital store. MainPlace Mall takes discounts digital with loyalty app MainPlace Mall will handle social distancing by dispatching loyal customers to the stores they like for the discounts they want. First Previous 99 100 101 102 103 Next Last