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OPERATIONS / SUPPLY CHAIN

  • Meijer expands Made in Michigan initiative

    Grand Rapids, Mich. — Meijer has expanded its program that supports Michigan small businesses to feature 55 new Michigan-made grocery products in all its stores statewide, Meijer co-chairman Doug Meijer announced Tuesday.

  • Report: Sam's Club, Amazon tops in retail customer experience

    Waban, Mass. -- Research results released Tuesday by consulting firm Temkin Group revealed, among retailers, Sam’s Club and Amazon earned top marks.

    According to the 2013 Temkin Experience Rankings which queried 10,000 U.S. consumers about customer service issues across 246 companies in 19 industries, Sam's Club and Amazon earned the top spots in the retail sector and RadioShack was the lowest rated retailer for the third consecutive year.

  • Rona appoints former Metro exec as new president and CEO

    Boucherville, Quebec, Canada -- Canadian home-improvement chain Rona Inc. announced Tuesday it has named Robert Sawyer as president and CEO, effective next month.

    Sawyer was previously an executive at grocery chain Metro Inc.

    Rona’s acting CEO Dominique Boies will remain as company CFO.

  • Harris Teeter Together in Education donates more than $385,000

    Charlotte, N.C. — Harris Teeter Together in Education (TIE) on Monday donated more than $385,000 to participating TIE schools during the second of three payouts of the 2012/2013 school year, raising the program total to $18.7 million since 1998.

  • Raley's goes social with BzzAgent

    Boston — Raley’s Family of Fine Stores, a privately held supermarket chain with a presence in Northern California and Nevada, has partnered with BzzAgent, the social marketing arm of Dunnhumby, to develop the first grocery retailer advocacy online platform to further enhance its new loyalty program, Something Extra.

  • Walgreens updates mobile app

    Deerfield, Ill. — Walgreens has announced several updates to its mobile app, most notably the ability to print from Instagram, as well as upload more than five pictures simultaneously for in-store prints. The updates apply to iPhones and Android devices.

  • Jones Group names former Penney exec as chief marketing officer

    New York -- The Jones Group Inc. announced Monday it has appointed Greg Clark as chief marketing officer, effective immediately.

    Clark will oversee global marketing and brand identity, including spearheading digital media strategy, brand development and creative.

    Clark most recently served as the SVP creative marketing for J. C. Penney.

     

  • Reports: Costco to expand headquarters

    New York -- Costco Wholesale Corp. will expand its Issaquah, Wash., headquarters, according to published reports on Friday.

    The Seattle Daily Journal of Commerce reported Friday that Issaquah's director of economic development, Keith Niven, said the club retailer would expand the headquarters to take up as much as 1.5 million sq. ft.

    The Tacoma, Wash., News Tribune reported that the company currently takes up three buildings that are full.

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