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OPERATIONS / SUPPLY CHAIN

  • Former Michaels CEO named to interim chief post at Tuesday Morning

    Dallas -- Tuesday Morning Corp. announced Monday that it has named Michael Rouleau as its interim CEO, effective immediately.

    Rouleau, who served as president and CEO of Michaels Stores from 1996 to 2006, joined Tuesday Morning’s board last November. He will lead the clearance retailer until it hires a permanent CEO.

  • Supervalu announces divisional leadership changes

    Minneapolis -- Supervalu announced Monday that it will make sweeping changes among its executive ranks as part of a previously announced right-sizing program.

    Newly minted president and CEO Sam Duncan has named former Kroger VP Mark Van Buskirk as EVP merchandising and marketing for Supervalu, charged with oversight of retail merchandising and marketing.

    Former Albertsons executive Rob Woseth has been named EVP chief strategy officer, overseeing real estate and corporate development, as well as strategic growth opportunities.

  • Coinstar launches PayPal functionality on select kiosks

    Bellevue, Wash. -- Coinstar has announced a new feature available at some Coinstar kiosks that enables consumers to deposit or withdraw funds from their PayPal accounts, as well as send money to another PayPal account.

    The rollout began in February in Texas, Northern California, and Ohio, and will continue at select kiosks throughout the year, said the company.

  • Wal-Mart’s U.S. chief administrative officer to step down

    New York -- Wal-Mart Stores on Thursday confirmed a report from the Wall Street Journal that its U.S. chief administrative officer, Tom Mars, will step down in March. The company did not give a reason for his departure.

  • Study: Grocers Publix, Trader Joe's top experience rankings; Office Depot among most improved

    Waban, Mass. -- Survey results released Wednesday by Temkin Group revealed that Publix and Trader Joe’s ranked the highest among 246 companies in terms of customer experience.

    The 2013 Temkin Experience Ratings, which polled 10,000 U.S. consumers, were dominated by grocery chains and food purveyors. After Public and Trader Joe’s was Aldi, and rounding out the top 12 were Chick-fil-A, Amazon.com, Sam's Club, H.E.B., Dunkin' Donuts, Save-a-Lot, Sonic Drive-In, Little Caeser's and Ace Hardware.

  • Report: Always-on consumers, showrooming among 2013 retail trends

    New York -- A new report by Experian Marketing Services finds that several key retail trends will impact how marketers shape their messages in 2013.

    According to the 2013 Digital Marketer Report, consumers today are multi-device and multichannel shoppers, forcing digital marketers to adapt and evolve their message to reach consumers across channels and all along the path to purchase.  

  • Survey: Most online shoppers not deterred by higher shipping costs

    Whiting, Ind. -- Research released Wednesday by CouponCabin.com showed that more than half of U.S. adults’ online shopping habits won’t be impacted by rising shipping costs.

    According to the survey, conducted by Harris Interactive for CouponCabin.com, 51% of those polled said they are neither more or less likely to shop online, even with potentially increasing shipping costs. An additional 7% said they are more likely to shop online.

  • Abercrombie & Fitch names EVP stores

    New Albany, Ohio -- Abercrombie & Fitch Co. announced the promotion of Amy Zehrer to the position of EVP stores, from SVP, effective immediately.

    Zehrer has been with Abercrombie & Fitch since 1992; she joined as a manager-in-training at the brand’s Rosedale Mall location in Roseville, Minn. Over the last 21 years, Zehrer has proven herself as a definitive leader, evolving the Abercrombie & Fitch brand and playing an integral part in the success of its international expansion, the company said.

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