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OPERATIONS / SUPPLY CHAIN

  • Starbucks switches course; asks customers not to bring guns into its stores

    Seattle -- Starbucks Corporation is requesting that customers no longer bring guns onto its property, either inside or outside its stores — even in states where “open carry” laws permit them to do so — with the exclusion of law enforcement personnel.

    Company founder, chairman and CEO Howard Schultz made the request in an open letter posted under his name on the Starbucks website. The company plans to buy ad space in major national newspapers to run the letter.

  • Overstock.com launches social media sweepstakes

    Salt Lake City – Overstock.com, Inc. is launching a social media-based sweepstakes inspired by its new "The Good Good" advertising campaign.

    Contest entrants participate by adding an image or pin representing the work of a non-profit that inspires them to Pinterest. Entrants will then share that pin on the Overtock.com website. One winner will be awarded $2,500, and Overstock.com employees will give the non-profit 100 hours of time.

  • Duane Reade finds ROI and engagement success on Twitter

    New York -- New York City drugstore operator Duane Reade, a division of Walgreens, on Tuesday celebrated an important social milestone — surpassing one million followers on Twitter — with a gala event at the chain’s flagship on Wall Street. From September 2012 to date, the regional retailer has organically grown its Twitter following by 6,709%, making it one of the fastest-growing accounts on Twitter year over year. With 1.1 million followers at latest count, the chain is believed to be the most followed retailer in the drug, food and mass arena.

  • Hhgregg plans 500 holiday hires

    Indianapolis – Hhgregg will hire 500 qualified home appliance and electronics sales associates in preparation for the holiday shopping season for its 228 stores. The company is accepting applications through the end of September and will be hiring for stores in the Midwest, South, Mid-Atlantic and Great Lakes regions.

  • OfficeMax opens digital collaboration center

    Naperville, Ill. -- OfficeMax has opened a digital innovation collaboration center (called Digital IC2) in its headquarters in Naperville, Ill.

  • SMS Assist appoints former Wal-Mart exec as VP, client services

    Chicago -- SMS Assist announced the appointment of Michael L. McMath as VP of client services for the Chicago-based technology-driven facilities maintenance and management company.

    McMath previously held senior positions at Wal-Mart Stores, Alcoa and Compass Group.
     

  • Cognizant: Stores remain important in omnichannel

    Teaneck, N.J. – Physical stores remain critically important to omnichannel commerce. Results of the fourth annual Cognizant Customer Experience Study show that for consumable products, 75% of shoppers still prefer to make an in-store purchase.

  • Dentco names national sales manager

    Dewitt, Mich. -- Dentco, a leading exterior services management company, has appointed David Arthur to serve as its new national sales manager.

    Arthur comes to Dentco with 12 years of sales experience, which includes direct sales, product knowledge, forecasting, and vendor relation proficiency. More recently, Arthur was an architectural sales manager for six years, in which he coordinated sales for commercial jobs, negotiated pricing, and managed marketing efforts.

     

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