Going mobile spurs e-commerce growthDelivering an engaging and inspiring digital experience to consumers is one guaranteed way to establish a competitive advantage in the e-commerce market. The ‘90s are over: Stop slacking with your enterprise technologyHaving been born in 1970, I squarely land in the demographic known as Generation X. For Supermarkets and Big Box, a Change of Scene in Design About 80% of shopping is still in store, so store design still matters a lot The consumer impact of AI-powered retail optimization It’s no secret that the digital era has caused retailers to completely rethink how they can meet the constantly shifting demands of the consumer. Sharpen your pricing and promotions in a chaotic market Even pre-pandemic, retailers were keenly aware of intensifying pressures on their businesses. 5Qs for Ralph Conti on ground-up developments Over four decades as a retail real estate developer, Ralph Conti has pretty much seen it all. CSA Q&A: EY talks about staying relevant, building trust with consumers COVID-19 caused profound changes in how consumers live their lives and retailers must adapt their selling strategies accordingly. BDO Q&A: Four questions about the state of retail CSA spoke with David Berliner, leader of BDO’s restructuring and turnaround service, about the state of retail after such a disrupted year. CSA Q&A: Accenture sees AI, automation as key to post-pandemic success Chain Store Age spoke with Manish Sharma, group CEO, operations of Accenture, about how retailers can satisfy customers and drive growth in an era of continuing uncertainty. Redefining customer experience in response to BOPIS The rise of omnichannel shopping has changed consumer expectations, and retailers must adjust accordingly. First Previous 46 47 48 49 50 Next Last