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Insights

  • Seven Ways to Fight E-commerce Fraud

    For the first time in history, business and consumers can be robbed and conned by strangers who are thousands of miles away and nearly impossible to catch. The e-commerce ecosystem is clearly struggling to cope with all the new and multiplying forms of fraud.

  • Tech Bytes: Data Security: Two Don’ts and One Do

    Data security has been a hot topic in the world of retail IT lately. Based on some recent retail data security-related news items, I have compiled a list of two don’ts and one do when it comes to securing your data.

    Don’t outsource whole portions of your e-commerce platform

  • Proposed Revisions to Overtime Exemptions: The Impact on Retail

    The Department of Labor’s long-awaited proposed revisions to the “white collar” overtime exemptions are finally here – at least, in part.  On June 30, 2015, the DOL unveiled its proposed revisions to the required salary levels for many of the “white collar” exemptions to the FLSA’s overtime requirements.(The FLSA establishes minimum wage, overtime pay, recordkeeping, and youth employment standards affecting employees in the private sector and in Federal, State, and local governments.)

  • Tech Guest Viewpoint: Optimize CRM with Omnichannel Approach

    Now more than ever, today’s consumers want to be treated as individuals rather than a market. No matter which channel is used to interact with brands, some level of personalization is expected. Whether it’s online, mobile or in a brick-and-mortar store, customers want a shopping experience tailored to their specific needs and preferences.

  • Now Trending: Co-Working It Out

    “Now Trending” is a new exclusive online series to chainstoreage.com, featuring trending topics that impact the retail real estate landscape.

    As revitalized urban spaces continue to flourish in cities across the country, the concept of co-working spaces has gained considerable traction. The growing popularity of this new workspace arrangement is more than just another piece of the urban puzzle, it is one of the driving forces helping to shape a new generation of emerging urban landscapes.

  • More customers, fewer profits?

    Retailers are investing heavily in their supply chains in order to cope with surging e-commerce volumes, but customer experience enhancements must be planned carefully if profitability is to be maintained.

  • Retail Payments: Consumer Control & Need for Speed

    When it comes to payments, times are changing. Fast. Retailers find themselves in an uncertain world: after a few rough years of data breaches, theft, and fraud, retailers are already feeling pretty beat up. But despite a resulting emphasis on data security and privacy, retailers find they have no room to pause while they secure their enterprises as tightly as they would like. Consumers are moving fast, and retailers must keep up.

  • Spotlight on Men's Wearhouse CEO

    The menswear market is hot. Men’s apparel sales in the United States rose 2% in 2014 to $61.3 billion, up from $60.8 billion in 2013.

    And Men’s Wearhouse — one of North America’s largest menswear specialty retailers with 1,758 stores — has been taking note.

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