eBay takes on Amazon in refurbished marketeBay is opening a dedicated storefront for refurbished inventory in time for the holidays. Google introduces new e-commerce tools for retailers and consumersParticipants on both sides of e-commerce retailing are getting new features from Google just in time for the holidays. Bloomingdale’s holiday plans include special events and same-day delivery Bloomingdale’s is kicking off its holiday season with an omnichannel “Give Happy” campaign. Verizon deploys voice-activated digital shopping in stores Verizon hears what customers are saying, with smart signs located in physical stores. ACSI: Amazon customer service rating falters during COVID-19, but it’s not alone No internet retailer has improved customer satisfaction during the pandemic, but Amazon has seen a particularly notable decline. Best Buy teams with Accenture to accelerate tech innovation; increase diversity Best Buy Co. Inc. is teaming with Accenture to advance the retailer’s technology strategy and to add diverse talent to its digital and technology team. Kroger expands interactive recipe services The Kroger Co. is participating in the Whisk smart food platform in its latest effort to let customers shop via recipe ingredient. Walgreens overhauling loyalty program Walgreens is relaunching its Balance Rewards loyalty program as myWalgreens. Google: The five big shifts in holiday shopping behavior are… An adjustment in the timing of Cyber Monday is just one significant change Google predicts will occur during the 2020 holiday shopping season. Survey: Supply chains show resiliency amid COVID-19 After an initial disruption period, most supply chain executives say they have adapted to COVID-19. First Previous 214 215 216 217 218 Next Last