CSA Exclusive: H&M streamlines fulfillment with roboticsA global fashion giant is increasing the efficiency of online order fulfillment by implementing robotic technology in its North American warehouses. Survey: Customer expectations for chatbots are…A new survey reveals the most popular benefits consumers expect to gain from interacting with customer service chatbots. Survey: Winning retailers differ from peers in pricing strategy Top-performing retailers stand out in how they look at and respond to pricing challenges. Bad customer service puts brands at risk Consumers do not give brands a lot of leeway in the level of service they expect. Is Uber going all in on being an e-commerce platform? Uber Technologies Inc. is making moves that take it beyond being a traditional online delivery provider. CSA Exclusive: Innovation comes to exception-based loss prevention Exception-based reporting for loss prevention is being enhanced with technologies such as 5G networking, video analytics, RFID, and blockchain. How AI, control towers and robotics can help combat inflation Inflation is a serious concern for U.S. consumers, with prices reaching a new high in January. Walmart launches new telehealth, online vitamin services Walmart is continuing to expand its presence as an online provider of wellness products and services. Walmart bulks up membership program by giving it free to employees, Spotify promo Walmart’s paid membership program now has a lot of new members — and a free music streaming promotion. Target identifies eco-friendly products with new icon Target Corp. is launching a new initiative to signal sustainable products and packaging across its omnichannel assortment. First Previous 141 142 143 144 145 Next Last