Rebag expands into two new product categoriesA leading luxury resale retailer is diversifying its assortment. CitrusAd connecting CPG brands to shoppers across multiple grocersA new digital platform provides a single source for first-party data from grocery retailers nationwide. Exclusive Q&A: Lovesac explains strong e-commerce performance Modular furniture retailer The Lovesac Company is putting a spotlight on the customer experience and supply chain to ensure success. Rite Aid provides access to COVID-19 molecular testing Rite Aid Corp. is entering a new partnership to offer COVID-19 molecular tests at stores across the country. J.Crew streamlines product development J.Crew Group is easing the process of engaging consumers about in-development products. Exclusive: Michaels improves personalization via email program A leading North American specialty arts & crafts retailer is successfully reactivating customer email addresses for marketing purposes. Marks & Spencer bases omnichannel experience on POS platform A British retail giant will offer new omnichannel shopping services based on its in-store POS platform. Survey reveals perils of poor delivery experience Online shoppers are not forgiving when it comes to quality of delivery. Exclusive: Bestseller offers bilingual virtual assistance A global specialty apparel/accessories retailer is using artificial intelligence to automate Canadian customer service interactions in English and French. Gen Z and millennials have more complex path to purchase Retailers targeting customers under 40 need to offer a robust omnichannel experience. First Previous 124 125 126 127 128 Next Last