CSA Exclusive: H&M streamlines fulfillment with roboticsA global fashion giant is increasing the efficiency of online order fulfillment by implementing robotic technology in its North American warehouses. Starbucks to expand ‘community’ store footprint to 1,000 locations by 2030Starbucks is ramping up the global expansion of its “community” store concept as part of a new commitment to make its stores more inclusive — and accessible. Survey: Customer expectations for chatbots are… A new survey reveals the most popular benefits consumers expect to gain from interacting with customer service chatbots. As inflation bears down, retailers can uplift consumers This moment in time continues to serve up an unfamiliar combination of factors that are complicating life for retailers and consumers alike. Bad customer service puts brands at risk Consumers do not give brands a lot of leeway in the level of service they expect. Twitter pilots new shopping feature Twitter is beta testing a new social commerce offering called Twitter Shops. CSA Exclusive: Innovation comes to exception-based loss prevention Exception-based reporting for loss prevention is being enhanced with technologies such as 5G networking, video analytics, RFID, and blockchain. Is Uber going all in on being an e-commerce platform? Uber Technologies Inc. is making moves that take it beyond being a traditional online delivery provider. Virtual shopping boosts conversions at furniture rental retailer Cort is enabling customers to virtually interact with and view furniture products, and seeing positive financial results. Registering for your baby – in the metaverse A digital baby product registry and an augmented reality/virtual reality shopping platform are teaming up in virtual space. First Previous 811 812 813 814 815 Next Last