The ‘ruse’ of customer experience-based retailingThere are a lot of really great things happening in the industry and it’s an exciting time to be a retailer. A tough time yes, but an exciting one nonetheless. Survey: Poor customer communications carry costRetailers need to ensure their digital communications make customers happy, according to a new survey from Broadridge Financial Solutions. New Amazon program delivers rewards in a moment Amazon is making it easier for retailers and other brands to build and deliver customer loyalty campaigns. Study: The right communication is critical to e-commerce One particular aspect of online customer communications leads to increased loyalty, according to a new study from Forrester and Listrak. Tech Viewpoint: Three suggestions to make online retail millennial-friendly Hard as it may be to believe, online retail has existed as a mainstream channel for more than 20 years. Survey reveals different spending habits across the generations Millennials and Gen Z really are different than older generations, according to a new survey from Epsilon. Walmart brings fantasy to life with VR experience—in its parking lots Walmart shoppers will soon be able to fly with the dragons – virtually. Samsonite visualizes 3D online experience Vertical luggage retailer Samsonite is making online product displays as realistic as possible. Amazon lockers coming to an unusual location Amazon will offer same-day delivery direct to consumers at one of the nation’s most popular annual music and art festivals. Amazon targets QVC with live shopping stream Live from Amazon – it’s a digital home shopping streaming service! First Previous 281 282 283 284 285 Next Last