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Forrester: Online holiday spending to increase by double digits over last year
Overall positive economic conditions will propel retail sales online as well as of offline this coming holiday season. That's according to a report by Forrester, which predicts that U.S. online holiday sales will grow 12% to reach $129 billion in 2017, compared to $115 billion last year. Offline holiday sales will inch up 0.3%, to reach $549 billion in 2017. -
The two companies with the highest online grocery satisfaction are...
If traditional supermarket retailers want to become online destinations for grocery, they need to step up their digital shopping experiences. In fact, shoppers rated their overall satisfaction ordering food and grocery items online highest with Amazon (4.63 on a five-point scale where five is highest), followed by Walmart (4.41). Supermarkets/food stores trailed behind with a rating of 4.32.