Three ‘store of the future’ formats you can visit todayThe technology-enabled “store of the future” is developing now, in several different directions. Retail's worst kept secret - its growing returns problemIn 2020, U.S. retail returns totaled $428 billion. That's 10.6% of total retail trade. Target tests new process for faster order delivery Target Corp. is piloting a new sortation center that streamlines the process of fulfilling digital orders from stores. Ad Explosion: Retailers poised to become the next media moguls Expect more retailers to build out their online ad platforms. Walmart puts its money behind driverless electric delivery Walmart is moving from a pilot of self-driving electric vehicles into an investment. Jeff Bezos commits Amazon to being ‘Earth’s best employer’ Jeff Bezos wants Amazon to be as obsessed with its employees as it is with customers. Gen Z quickly ‘cancels’ brands and moves on; no patience with online errors Gen Z is not likely to give retailers a second chance when faced with a poor online experience. Boost customer data accuracy and combat fraud with phone verification As e-commerce booms, so does online identity fraud. Chick-fil-A pilots delivery robots A leading fast-casual chicken chain is seeing a major increase in customer demand in tests of the “Kiwibot.” Kroger debuts next-gen fulfillment center model in Ohio After three years of planning, Kroger has finally gone live with its leading-edge automated warehouse concept known as a customer fulfillment center. First Previous 266 267 268 269 270 Next Last