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Target integrates curbside and in-store order pickup services with Apple CarPlay

Target Drive Up with Apple Car Play
Target shoppers can use Apple Car Play to fulfill drive up orders.

Target Corp. is streamlining online order pickup for customers with iPhones.

The discount giant is the first retailer to enable customers to navigate to a store for a curbside or in-store pickup using Apple CarPlay, which enables a user to control an app via their car radio.

Leveraging Apple CarPlay, drivers can sync their iPhone’s interface with their car’s built-in entertainment and information systems, helping them use apps while reducing phone interactions. Apple CarPlay will seamlessly show the driver app’s navigation interface on their car’s built-in screens.

To use this new feature, customers can make a drive up or pickup order in the Target app on their iPhone before starting their drive. Then, once you are in the car and connected to CarPlay, the Target app will automatically display the Target store where the purchase was made directly in the car display. 

From there, customers can view order details, get directions and notify the store when they are on their way to pick up a purchase, and when they arrive in their designated parking space for drive up orders. Target says it will make a version of this service for Android Auto available soon.

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"The introduction of the drive up feature in the Target app with Apple CarPlay is a win for our guests and a win for our team as we make it even easier to find a store and complete your Target run," said Mark Schindele, chief stores officer at Target. "No matter how guests choose to shop with us — in store, online or using our same-day services — they can expect us to deliver innovative touches that make everyday moments even better."

Target debuted its Drive Up curbside pickup offering in October 2017 and expanded the service in August 2018, before beginning widespread rollout in April 2019. The retailer also rolled out a drive up returns service during spring and summer 2023 (following a year-long pilot period).

Summer 2023 also saw the discount giant roll out an option to place Starbucks orders as part of its Drive Up curbside pickup offering chain-wide. 

[READ MORE: Target going national with curbside Starbucks service]

Minneapolis-based Target Corp. operates nearly 2,000 stores and the Target.com website.

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