Survey: 86% of shoppers take steps to prevent package theft
For 34% of respondents, holiday gift theft disrupted their seasonal plans. Nearly a quarter (24%) had to give gifts late due to theft, and 17% could not afford to buy a new gift.
To mitigate porch piracy, a majority of shoppers (86%) say they use some form of theft prevention. The most popular approaches include 55% actively tracked their packages and 43% using a video doorbell. Nearly two-thirds (65%) of survey respondents feel that their anti-theft strategies are very effective, although 14% admit that they feel addicted to tracking their package.
Other popular theft-prevention methods include having packages delivered to work or a friend/family's home (84%), using services with better delivery security (83%), using specified delivery times (83%) and using package locker or delivery boxes (80%).
[READ MORE: Forrester: Total U.S. holiday sales to hit $1 trillion, with online up 10.1%]
“Thankfully, shoppers are finding ways to protect their packages, from adopting theft-prevention strategies to choosing more secure delivery options,” said Vivint. “Addressing these concerns requires continued innovation in both consumer strategies and delivery security so the holidays can remain a time of joy rather than stress.”
The full report can be found here.